"Colibri customer service"

This review is of Colibri and NOT Famous Smokes. Famous Smokes has stellar customer service and I have never been unhappy with them. Colibri s website doesn t let you leave reviews. Having said that, this lighter has given me problems shortly after getting it. I ve done everything Colibri says to resolve it, and I use their butane. I found out that in order to use their warranty I have to pay to ship it back to them, AND pay $9.50 to them to send me a replacement. I emailed them with my dissatisfaction and they dismissed me completely. Buyers beware when purchasing a Colibri lighter. I will never purchase another one again.